Delivery

 

送貨安排

 

送貨範圍

我們現時提供英格蘭全境送貨服務。

如需送往蘇格蘭或愛爾蘭，請透過 WhatsApp 聯絡我們安排。

Customer service @+44 7887 008808

送貨日

現時送貨日為：

星期三

星期四

星期五

星期六

所有訂單均可於結帳時選擇送貨日期。

最短可於下單當日（下午 2 時前）起計兩日內送達。

截單時間

為確保準時送達，請於送貨日前兩天下午 2 時前完成下單。

例子：

星期五送達 — 星期三下午 2 時前下單

星期六送達 — 星期四下午 2 時前下單

最低消費

每張訂單最低消費為 £50。

運費安排

星期三至星期六

運費 £10

消費滿 £100免運費

 

到貨通知

送貨時段為 09:00 – 18:00。

送貨當日早上，運輸公司將發送通知，提供預計 1 小時送達時間。請留意短訊或電郵資訊。

如當日未能在家收貨，您可透過通知內提供的連結或運輸公司應用程式，更改送貨安排或選擇安全放置地點。

所有訂單均以保溫及冷藏方式包裝，確保在整個運送過程中維持穩定溫度。

穩定，比速度重要。

每一餐圍爐，都不應該靠運氣。

Delivery Information

 

Delivery Coverage

We currently deliver across England.

For deliveries to Scotland or Ireland, please contact us via WhatsApp to arrange.

+44 7887 008808

 

Delivery Days

Current delivery days are:

Wednesday

Thursday

Friday

Saturday

All orders can select a preferred delivery date at checkout.

The earliest delivery date is within two days from the order date (for orders placed before 2pm).

 

Order Cut-Off Time

To ensure timely delivery, please place your order before 2pm, two days prior to your selected delivery date.

Examples:

For Friday delivery — order by Wednesday 2pm

For Saturday delivery — order by Thursday 2pm

 

Minimum Order

Minimum spend per order is £50.

 

Delivery Fees

Wednesday to Saturday

£10 delivery fee

Free delivery for orders over £100

 

Delivery Notification

Delivery hours are between 09:00 – 18:00.

On the morning of delivery, the courier will send a notification with an estimated 1-hour delivery time slot. Please check your SMS or email for updates.

If you are unavailable to receive the parcel, you may reschedule the delivery or select a safe place via the link provided or through the courier’s app.

All orders are packed with insulated materials and chilled packaging to maintain stable temperatures throughout transit.

Consistency matters more than speed.

Your hotpot experience should never be left to chance.